KDDI IT Support Service
Let KDDI handle your IT system management and operations
Help desk
Outsource customer support to KDDI to free your system administrators to focus on other work.
System monitoring and trouble response
Through operation and servicing of your IT systems, as well as standardization and monitoring of operational workflows, we help you ensure that business will continue as usual even if trouble occurs.
IT personnel dispatching
Flexible allocation of engineers for such tasks as development of new business systems or setting up IT environments.
What's KDDI IT Support Service?
When a company manages IT systems, it must take care of inquiries from users, 24/7 monitoring of IT systems, troubleshooting, and so on, which requires professional knowledge and is not easy in terms of human resources and cost.
KDDI can take care of all IT system related management operation aspects such as help desk support service for all systems and applications, 24/7 monitoring and troubleshooting, and temporary staffing.
Why KDDI?
- KDDI can offer IT outsourcing services globally in 60 countries.
- KDDI can support systems built by various other IT vendors.
- KDDI has skilled engineers with local IT knowledge.